Attendance and Missed Classes
While students have the option to attend the live weekly online classes or watch the recordings, it is to the student’s advantage to stay current with all the sessions as much as possible.
Participants are required to attend all live classes or listen to class recordings. If a student misses a class they can make it up by listening to the class recording.
Mentor Training Program Certification
To receive certification, students must fulfill ALL training requirements outlined in the training materials: watch all pre-recorded videos, full class attendance (either live or recorded), and pass all exams and teaching requirements. In addition, all certification requirements must be completed within one year of the program launch.
Note: Refund does not apply to scholarships.
Prior to the beginning of the training, the student’s full tuition or the first payment of an approved payment plan must be paid. If a student leaves the training for any reason, the student will be held responsible to finish the payments as agreed upon in their payment plan.
Payment plans must be completely satisfied before a student receives their certificate of completion.
Should a student’s account become delinquent (more than 30 days), Elevation Mentor Training reserves the right to take any or all of the following actions:
Policy for Refunds, Transfers, Cancellations
Makeup Classes and Refunds
If at any time, a student is unhappy or dissatisfied, for any reason, we request that the student notify the Elevation Mentor Training as soon as possible with specific feedback so we can work on a solution, if possible, to resolve or improve the situation.
A $200.00 non-refundable Registration fee is included in tuition. All refunds will be issued less the non-refundable fee. If a student would like to withdraw from the training for any reason, before the first class of the training, s/he must notify Elevation Mentor Training in writing by sending an email to [email protected] This written notification must be received by midnight of the first training class to receive a refund minus the non-refundable deposit.
A student who is on a payment plan and withdraws from the training after the first day of class will be required to continue paying their full tuition.
If a student requests their credit card company to issue a refund for the entire amount paid, before the first day of the training, Elevation Mentor Training will dispute the $200 non-refundable deposit based on these Terms and Conditions.
Cancellation of Programs
If for any reason, the Teacher Training must be canceled before we launch, we will inform students prior to the first class start date. Although the Elevation Mentor Training will make every effort to reschedule a future training program, students will have the option to withdraw from the program at that time and receive a full refund. If rescheduling the training is not possible, all students will be refunded in full.
If for any reason a single class is canceled due to unforeseen circumstances, Elevation Mentor Training will reschedule the class.
All online class materials, including access to videos and source sheets, will be available long term, with our minimum commitment of two years.
Termination and Disruption
If at any time during the program, a student becomes disruptive or fails to act in a professional manner towards an instructor or fellow students, (i.e., under the influence of alcohol or illegal drugs, rude or violent behavior), Elevation Mentor Training will dismiss the student without a refund.
Elevation Mentor Training reserves the unilateral right to modify or amend the terms and conditions of this agreement as needed.